SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jumarn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jumarn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Stepping into the shoes of a fresh dad, I was shaking in my boots at the thought of trimming my little one's nails. You know how it is - those tiny fingers, and you've got to get in there with something sharp? It's enough to make any new parent break out in a cold sweat. But let me tell you, this nail trimmer has been an absolute game changer! First off, its lightweight design makes it super easy someone like me who’s sporting big hands to handle. There's no wrestling awkward fumbling involved - just smooth operation all the way. That alone had me breathing easier. But wait till I rave about the LED light feature on this bad boy! It’s like having your own personal spotlight shining down exactly where you need it most – even if that happens to be under low-light conditions when your baby decides nap time is over and playtime begins right as you're halfway through with their manicure. Now here comes another cool part: this nifty gadget doesn't come alone; oh no sir! Packed along are six different grinding heads designed specifically for different age groups which means we’ve got ourselves covered as our kid grows from a squirming infant into a curious toddler and beyond. The fact that they've thought so far ahead gives me massive peace of mind because hey, nobody wants to go shopping for new nail trimmers every few months! So yeah, being able to use this product throughout our child's growth stages seriously takes some weight off my shoulders as a first-time father navigating these uncharted waters.
This baby nail trimmer has made grooming so much easier! With its compact design and battery operation, it fits perfectly into our busy lifestyle. I can easily take it along when we travel or simply move around the house without worrying about cords getting tangled up. Plus, the durable material ensures that it will last us a long time.
Amazing product! My baby's nails are always perfectly trimmed and it's easy to use. The LED light is a plus, helps me see everything clearly.
This nailmer is honestly one of the best things I've bought for my newborn. It's so gentle and safe, no more worries about accidentally hurting them while trimming their nails.
Battery-operated convenience; no cords to worry about. Love it!
Love how compact this nail trimmer is! Fits easily in our diaper bag for on-the-go grooming sessions.
This has been a great help with my son who hates getting his nails cut. No crying or fussing anymore during manicure time! 😊
This nail trimmer is so easy to use, and it's safe for my little one. It has a light that helps me see better, plus six different attachments. A great buy!
The 6 grinding heads tailored for different ages make this an excellent long-term investment as your child grows from newborn to toddlerhood.
I was always so nervous about trimming my baby's nails, but this trimmer has been a life-saver! The LED light is a great feature that really helps me see what I'm doing. Plus, the six different attachments mean it can grow with my child. It’s gentle and safe - exactly what every parent needs.
This product makes cutting my infant daughter's nails less stressful than before because of its safety features like controlled speed & LED lighting providing precision while working on those teeny-tiny nails.
I've never felt more at ease trimming my baby's nails! The LED light is such a helpful feature. 👍
I'm impressed by how gentle yet effective this nail trimmer is on my newborn's tiny fingers and toes. The safety speed of 5500rpm provides just enough power to get the job done without causing any harm or discomfort - something every parent would appreciate!
satisfied
The six grinding heads are perfect for growing babies as their needs change over time making sure you always have the right tool at hand regardless of your child's age. It’s a one-time investment that goes a long way!
No more worrying about accidentally cutting too close with this nail trimmer! The LED light makes all the difference
Having tried multiple baby nail clippers before finding this gem, I can confidently say this is by far the best out there. With its 6-in-1 functionality and an added LED light for precision trimming even in low-light conditions – it takes away all the stress associated with cutting tiny nails!
My husband and I absolutely adore this tool! We were initially skeptical but after using it once; we knew there was no going back to traditional clippers or files ever again!
No more tears when cutting those tiny fingernails...a total lifesaver!
i love how versatile this product is with its 6 attachments i can use it on all of my kids no matter their age 😊
Best purchase I've made in a while! It trims nails gently without any discomfort or fear.
this device makes life easier when you have babies at home, its very safe and convenient too because its battery operated
Lightweight, compact and easy to use. The LED light is a bonus for those late night nail trims.
I absolutely love this nail trimmer! It's so lightweight and compact, making it easy to carry around. The LED light is a great feature, providing clear visibility even in low light conditions.This product has been a lifesaver for me as a new mom. The safety speed of 5500rpm ensures that I can trim my baby's nails without any worry or fear of hurting them.
Ok quality
The different grinding heads are perfect as they grow! This tool has been such a help with our newborn!
I love how this product is designed keeping in mind the safety of babies. The speed control feature is great!
This nail trimmer is one of those products you don't know how you need until you have. The LED light makes such a difference in visibility and the various attachments ensure suitability for all ages. It's easy to use, efficient, and most importantly - safe for my little ones.
No more fear of accidentally cutting my little one's skin while trimming her nails! 😍
As a first time mom, I was so nervous about cutting my baby's nails but this product has been such a lifesaver! The LED light is especially helpful for those late-night nail trims when you don't want to turn on the lights and risk waking up your little one.
This nail trimmer is a blessing! The LED light and multiple attachments make trimming my baby's nails a breeze. No more fear of accidental nicks.
The LED light feature is super helpful for nighttime nail trims.
Recommend
As a first-time dad, trimming my newborn's nails was terrifying until I found this product! The built-in LED light ensures clear visibility while each attachment caters to different stages of growth making it versatile beyond comparison. Now nail-trimming time isn’t scary anymore – instead it’s quick and fuss-free!
No more scratching from overgrown nails thanks to this trimmer.
Best thing ever invented!! The LED light is such a great feature, makes everything easier when you have low lighting.
The LED light ensures precision while the different attachments cater to my child's growing needs. I highly recommend it!
The compact design makes it easy to store and carry around. And it runs on two AA batteries which means no cords getting in the way or having to find an outlet every time we need to use it.
Absolutely love this product. It’s gentle on my baby's delicate fingers, the LED light ensures precision, and the variety of heads cater to all needs!
A must-have tool for every parent - safe and efficient.
I can’t even begin to express how much easier this tool has made our lives! No more tears during nail-trimming sessions – just smooth, perfectly trimmed nails every single time.